More data Day & Night

Now with Unwired Anytime plan you can get 75GB of Anytime Data and 75GB for your night time browsing (1am-7am). That's a total of 150GB data valid for 30days. When you pay your Unwired Bill with your Digicel Prepaid mobile recharge you get an additional 5GB of Mobile Data FREE!


Unwired Anytime Plan:

Plan Name

Monthly Fee VIP

VEP

Total Bundle GB

Anytime GB

OffPeak GB

Valid

Anytime 75

49.95

45.82

150

75

75

30 Days

Anytime 125

79.95

73.35

250

125

125

30 Days

Anytime 160

99.95

91.70

320

160

160

30 Days


FAQ:

  1. How much Data am I allocated on Unwired Anytime Plans? 
    • Anytime 75 - 75GB Anytime and 75GB off peak Data valid for 30days
    • Anytime 125 ? 125GB Anytime and 125GB off peak Data valid for 30 days
    • Anytime 160 ? 160GB Anytime and 160GB off peak Data valid for 30 days

  2. How often should I make a payment?
  3. The Unwired Anytime Bundles are a 30-day bundle and payments for the FULL monthly subscription should be made once in 30 days. All Services Unwired Internet expire 30 days from the date of payment. Payments must be made in full to continue receiving services as this is a monthly prepaid contracted service.


  4. Is this a contract?
  5. No lock-in contract


  6. What is the cancellation fee?
  7. Should you wish to terminate your account the complete cancellation fee of $250 is applicable if the Modem is not returned in working condition plus your current month?s subscription fee


  8. Where can I make payments?
  9. Monthly Subscription Fees can be made at any Digicel Retail Outlet or via Digicel Recharge USSD Menu on a Digicel Mobile *555#. Important Notice: Payments will take up to 24 hrs. to reflect in the billing system, please ensure that payments are made well in advance


  10. Can I temporary suspended one service or all services?
  11. Should you wish to temporary suspend an account you will be required to complete a closure form and your account will be reverted to standard standalone subscription fees


  12. Will my account number change?
  13. For existing Postpaid customer, you will be given a new Account ID which you will use for all payments. This will be your MSISDN number. For Dynamic customers your MSISDN remains.


  14. Who do I call if I have issues with the service?
  15. The Helpdesk is available for your assistance from 8am to 12am, 7 days a week;

    Email address: helpdesk@digicelgroup.com.fj

    Phone Contacts: 7003123

    Free call: 123 (Free for Digicel users)


  16. When will my Unwired services be activated?
  17. Services will be activated within 2 working days from the date of signed contract/ payment made.


  18. When will be my due date?
  19. Your due date for bill payments will be from the date of activations of services. Should you miss your due date your services will be suspended and you will be required to pay a $20 reconnection fee.
    Please also visit our website for FAQ and more information on our Services.


  20. How do I change my WIFI Details?
  21. We recommend that you change your WIFI password from time to time. This is to prevent unauthorized users from accessing your account and any loss of data.
    You will be able to change your WIFI password by also logging into the modem just like you check your data.


  22. What happens if my data finishes?
  23. Should you exhaust your Unwired Data you will be require to do either of the following;

    1. Make a payment to your account via a Retail Store or using Digicel Recharge on USSD menu *555#


  24. What?s the difference between Anytime 55GB and Anytime 75GB?
  25. Anytime 55 is an upgrade of the Anytime 75 which means you get 75GB Anytime Data and 75GB off peak Data on every renewals.

  26. How do I check my data balance??
  27. Option 1 - Texting/SMS

    You can check your data balance by texting your Unwired Modem Number: ____________ to 7202020. The Modem Number can be located on the invoice Texting from a Digicel mobile is free of charge.

    Option 2 - Unwired Self-care Portal

    1. Visit the My Unwired Self-care at www.myunwired.com.fj
    2. Enter the URL provided on the modem into your web browser e.g. http://192.168.1.1

    Option 2 - Log onto modem and send SMS

    Blade Modem:

    1. Connect to your BLADE modem
    2. Enter the URL provided on your modem e.g. http://192.168.1.1 into your web browser
    3. Login to the modem
      1. Username : admin
      2. Password : admin
    4. Click on SMS Mail icon on the top right
    5. In Phone Number enter "130"
    6. In Content enter "balance"
    7. Click Send to receive the data balance message.

    Pocket Mifi Modem:

    1. Connect to your Pocket MIFI modem 
    2. Enter http://192.168.1.1 into your web browser
    3. Login to the modem
      1. Username : admin
      2. Password : admin
    4. Click Confirm
    5. Click SMS on the top tab
    6. Click New Message
    7. In the Recipient field enter "130"
    8. Click Send to receive the data balance message.

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