"I just wanted to provide feedback to you and your team during Cyclone Gene on the 28-1-2008 and for the days following this crisis.
While electricity supply failed in most towns, then most business's experienced outages, as soon as power was restored the Unwired internet link was available and ready for immediate use.
As a technical person, I appreciate the planning, redundancy, backup systems and support responsiveness you and your team created to ensure the Unwired service remained operational during this time.
In service and support industries, improvements are continuous and thankyou's all to infrequent. I just wanted to acknowledge the ground work and crisis management saying “good work to your Unwired team”.
Regards,
Kelvin Davis
Greymouse Nearshore
...competitive resources through outsourcing
- Kelvin Davis - Director -Greymouse Nearshore
"We switched to Skyfibre in an effort to find a consistant, faster service at a better price. We've found the service is now stable, and was easy to configure and implement.Throughput has been consistent and there have been no issues supporting large numbers of users during peak times.Support, too, has been readily available on those few occassions we've needed it."
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Jachin Sheehy - IT Manager -Fiji Times Limited
"Since SkyFibre was installed in Fiji Care , we have not had any problems with Internet service at all. Your technicians have been very efficient whenever we have contacted them for assitance.We wish to commend on the service you provide."
- Ronald Narayan - Account / IT -Fiji Care Insurance Limited
"" The new dedicated SkyFibre link is fantastic. I've said before when we had Unwired broadband that it takes out all the frustration of waiting for something to download/upload. Well now that we're relying more on the internet we need faster connection speed. The way to go is dedicated SkyFibre link. Now that we're the single user on this dedicated link, the speed is superb. The service at Unwired is excellent. Their service response time to a fault is very fast. If there's a service disruption - which is rarely- we're informed about it and kept updated on the progress to resolve the disruption ."
