Ensure power is turned on by checking the power indicator light is green.
Ensure that all cables are firmly in place from the computer to the modem.
To ensure you are receiving maximum signal strength to your modem, change the position of the modem until the signal light becomes steady(signal bars).
The same applies for Indoor modem but instead of light indicators, the signal bar will show an increase in bar status as signal improves.
Where as if the modem are not receiving a signal the indicator will continue to run.
If you are experiencing problems getting a signal or if you have a signal, but still can't connect to the internet, call our support line on 327 5040.
New customers
If you're a new customer, please view our system requirements below.
You will need to have:
Windows® ME and above, Mac® OS 9 and above
Pentium® III or higher processor, Power PC® or higher
128MB of RAM or higher
40GB of available Hard Disk Space
Available Ethernet Port 10/100
HELP DESK Hours: Monday to Friday 8am - 12am,
Saturday 8am - 12am,
Sunday 8am - 12am Phone number: 327 5040 or 7733481 Email:support@getunwired.com.fj / helpdesk@getunwired.com.fj
