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Unwired Broadband is similar to other types of broadband available today, which provide high speed internet access. Traditional ADSL broadband provides this high speed internet access by connecting to a phone line. However, Unwired Broadband is delivered to your computer over a wireless connection.

It uses a wireless network Across Suva which communicate over the air, wirelessly, to your Unwired modem which is attached to your computer

Unwired Broadband has all the benefits of traditional broadband such as high speed, no need for a phone line and the convenience of being 'always on'. And even though Unwired Wireless Broadband is priced similar to competitors services, it offers so much more.

There is no installation required, it's incredibly easy to setup in under 10 minutes, and there is no waiting for your account to be created. Better still, because it's a wireless connection with no cables, you can use your modem anywhere within the Greater Suva coverage area, at no extra charge. So with Unwired Broadband you can take you broadband with you and enjoy the benefits of high speed internet access wherever and whenever you need it.

There is a built in antenna within the Unwired modem which connects to one of the Unwired towers covering the greater Suva area. This means that the only cable that exists is the one attaching the Unwired modem to your computer.

So you are able to move your computer and modem wherever you like within the Suva coverage area, at no extra charge, without being tied to a phone line. The setup process takes under 10 minutes and you're immediately online. That's right, no more waiting 3-5 days for an account to be setup and no charge or time offline if you need to move your modem from one address to another.

When you sign up to Unwired broadband, you get a wireless modem, an Ethernet cable and an instruction sheet.

Once you have completed setup, you will receive instant internet access. All in under 10 minutes.

No, Unwired network is a Non-Line-of-Sight (NLOS), zero-install system, and uses patented beam-forming technology that provides greater signal strength than traditional wireless systems to remove the requirement for direct line-of-sight (LOS) inherent in other Wireless Broadband systems.

As with any radio-based system, however, the closer and less obstructed the path is from transmitter to receiver, the better the signal will be.

Unwired currently has 3 wireless stations covering the greater Suva and Lami geographic area. There should be a total coverage of approximately 95% in these areas. Our stations have a maximum radius of 10km, however, because of differences in topology and certain locations which may be near the edge of our network, Unwired may choose to perform signal testing prior to signing a client onto the service.
Unwired Broadband does not use the telephone line to connect to the internet as with other services (Dial-up or ISDN).

So you can use your broadband with no impact on your telephone line or incoming/ outgoing calls. In fact, you do not even need an existing telephone line to use Unwired Broadband in your home.
The density of the materials used in a building's construction determines the signal strength of wireless systems in general. For example: Paper and vinyl walls may have little effect on signal penetration. Solid and pre-cast concrete walls usually limit signal penetration to 1 or 2 walls without degrading coverage.

Concrete and concrete block walls may limit signal penetration to 3 or 4 walls. Wood or drywall may allow for adequate signal penetration for 5 or 6 walls. A thick metal wall may cause signals to reflect off, possibly resulting in poor signal penetration.
Rain, fog and other weather conditions have an insignificant effect on system performance for wireless systems operating our licensed band. The Unwired system and devices are safe when used under normal operating conditions and as stated in the user manuals. The power levels are below the power level of a typical microwave oven.

Independent test labs have tested the radio modules to ensure compliance with worldwide regulations.
External antennas are available for the Modem. Contact Us for more information. Yes, an internal battery is available. Batteries are sold separately. Contact Us for more information. No No, our Unwired modems are all Ethernet based - as long as your computer has an Ethernet network port, it's a simple 1-2-3 self install process. Unlike other ISP's Unwired's service is very clear cut. We charge one flat fee per month based on the chosen plan. Our service offering IS unlimited in the sense that you are connected 24/7, and are not subjected to hourly plans or excess charges for time spent online. In terms of the amount of information you download Unwired's service is unlimited as well. The usage limits are established to allow customers to control their usage and budget based on a service plan they feel fits their needs.

On unwired, if you exceed your monthly capacity limit before the monthly cycle refreshes, there are NO ADDITIONAL charges - we simply slow your usage speed for the remaining timeframe but do not restrict your usage of the account or subject you to any hidden costs.

Our plans are based on a flat rate charge which is clearly listed in advance, and will remain at that fee, regardless of how it is used. This is what we mean by unlimited.
To make changes to your account such as contact information or payment changes: please Contact Us. No! Unwired Offers Unlimited Downloads. No. There are several layers of security between the base station and an individual modem including beam forming RF technology and authentication. Plus we use a proprietary wireless spectrum, unlike Wi-Fi, which can be intercepted. Unwired Fiji uses a licensed frequency band, it is not based on the public "free-band" which Wi-Fi systems use. Because the Wi-Fi 2.4 GHz ISM band is an unlicensed portion of the Radio Frequency (RF) spectrum, interference from other devices also operating in this same 2.4 GHz band is possible.

Devices that have been known to cause interference include microwave ovens, cordless phones, and 802.11 Wireless LANs. The Unwired system operates in a secure licensed band and further has a built-in advanced digital processing algorithm that effectively allows it to operate in the presence of interfering signals.
The Unwired network uses built-in security mechanisms to minimise the possibility of security breaks from within the network. These mechanisms include the use of proprietary air interfaces between Unwired's base stations and customer modems, beam pointing technology to direct signals to the location where customer modems are placed, traffic broadcast filters and authentication technology. It is always recommended that any computer or network that is connected to the internet should take security precautions. This is even more important for 'always on' connections. A firewall is the most comprehensive way to protect your network or computer.

Firewalls operate between your computer and the internet by inspecting data before it is accepted. There are many different firewalls available and even the most basic ones make it much more difficult to access data on your computer. You can purchase firewall software from any large computer retail store or use the windows firewall to get you started.
Unwired works within its own proprietary spectrum. This means that there is no interference with other devices as is sometimes the case with other WiFi connections, when they are operating within the same spectrum. The Unwired Service is portable, not mobile. This means that a connection may not remain when you move between different towers within our network, nor when you are traveling at very fast speeds. We recommend that the Unwired modem is best used by taking it to your chosen destination within our coverage area and turning the power on to obtain a connection. The Unwired Modem has only one port. However you can connect a multi port router to the Modem and share the connection amongst a number of users. This network can be wired or wireless depending on the type of router you are connecting the modem to. Yes. Macs can be connected using the ethernet Unwired modem and will work correctly. As with other broadband technologies, the plans offered by Unwired vary in connection speeds as well as monthly usage allowances. Generally speaking you can obtain similar speeds to all other broadband technologies. The advantage of Unwired is; No phonelines and its portability. Fast internet is up to more than twice as fast as standard dialup products, offers up to five times as much mailbox space and has an always on connection which means you don't have to worry about the per minute charges or the local call costs you used to pay with dialup. No, Unwired is a wireless broadband/fast internet connection to your modem. As with most standard modems you must still attach your modem to your computer via an Ethernet cable. You can attach a wireless router to your Unwired modem if your computer has a Wi-Fi card or adaptor and you wish to connect it to your modem without cables. - Green - indicates an excellent signal strength, Orange - indicates a very good signal strength, Red - indicates a good signal strength.We recommend that for optimum strength of signal you place the modem near a window if possible and ensure that there are no obvious impediments to the signal such as large buildings. If you move the modem to check signal strength you must wait 30-60 seconds after each rotation and check the indicator lights Unwired will work inside most buildings including flats. However if the building contains a lot of steel or thick cement walls you may experience difficulty receiving and sending a signal. In this case, we recommend you place the modem near a window. This will give you a better signal and assist you to obtain a better service.

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